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1) Welcome Handout-For Accepted Clients

2) FAQ's-For Accepted Clients

3) Gilman Behavioral Health-Notice of Privacy Practices

3) How To Complete Your Onboarding Documents

FAQ.PNG

If you request an initial appointment directly from my website and after I accept it, then you will receive an email link to the portal. Please note you must complete your onboarding documents within 24 hours after you schedule your initial appointment. If you do not, then your appointment will be cancelled and others will be allowed to schedule.

3a) If your appointment is cancelled, you are allowed to reschedule after you successfully complete your onboarding documents. Here is how to complete your onboarding documents, then schedule an appointment:

1. Click this link to sign onto the portal https://gilmanbehavioralhealth.clientsecure.me/

2. Click "I'm An Existing Client"

3. Enter your email on file

4. Checking your email for a link to the portal

5. Sign into the portal to complete all of your onboarding documents

6. Request an initial appointment

3b) If I send you an email with a link to the portal, then you do not have to complete your onboarding documents within 24 hours. However, you will not be able to schedule an appointment until all of your onboarding documents are completed.

Below is what the portal looks like. You can regain access to the portal by:

1. Clicking https://gilmanbehavioralhealth.clientsecure.me/

2. Clicking "I'm An Existing Client"

3. Enter your email on file

4. Checking your email for a link to the portal

 

Please review the video tutorials below if you have questions on how to complete your onboarding documents.

4) How To Complete Your Onboarding Documents-Completing Your Onboarding Documents, Then Requesting an Initial Appointment-Video Tutorial

5) How To Complete Your Onboarding Documents-Requesting an Initial Appointment, Then Completing Your Onboarding Documents-Video Tutorial

6) How To Schedule a Follow-Up Appointment-For Established Clients-Video Tutorial

7) How Do I Schedule a Follow Up Appointment?

Adam offers 100% client self scheduling. To schedule a follow up appointment:

1. Log onto the portal by clicking this link: https://gilmanbehavioralhealth.clientsecure.me/

2. Click "Request Appointment"

3. Click "Follow-up appointment for established clients"

4. Select location (In-person or telehealth)

5. Choose your date and time

8) What If I Am Taking a Controlled Substance?

Federal law requires that patients have a follow-up with their provider at least every 90 days to refill Schedule II controlled substances. Providers may not change medication type, dosing, or anything else without a follow-up visit. These medications include Amphetamine-Dextroamphetamines, Methylphenidate, Vyvanse, Mydayis, and all other stimulant medications to treat ADHD.

 

Federal law prohibits providing refills on the bottles of these medications. Therefore, your provider will send three (3) individual prescriptions that are dated 28 days apart and will give you refill dates during your follow-up. If you require a change of any kind within the 90-day period, you must follow-up. In addition, no medication will be prescribed outside of the 90-day window.

9) How Do I Communicate With My Provider?

Adam kindly asks you to utilize the messaging system for communication because:

1. The messaging system is password protected and best protects your protected health information.

2. Because of the variety of emails Adam receives, he prefers a primary system he can communicate with the clients with whom he works

3. Utilizing the messaging system prevents your message from going into a spam folder

10) Why Does My Provider Ask Me to Use the Portal For Messaging?

Adam kindly asks you to utilize the messaging system for communication because:

1. The messaging system is password protected and best protects your protected health information.

2. Because of the variety of emails Adam receives, he prefers a primary system he can communicate with the clients with whom he works

3. Utilizing the messaging system prevents your message from going into a spam folder

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